This morning my Office 2016 install applied an update (the update that included the new black theme). However, since this update has been applied I no longer can see the images in my email signature. The version of Outlook is: 16.0.6568.2025. When the problem started, there was 1 user affected - andy@. The issue was (& still is), on Outlook 2016 on his Mac, when he starts composing an email to his colleague adrian@, Outlook will lock up forcing him to either force-quit it or let it quit & restart on its own.

• First, you need to select all of the preview from the finished editing page of Si.gnatu.re, and copy (Cmd-C). Make sure that for this step you are not using Safari (try Chrome or Firefox instead) as this causes the styles to copy incorrectly.

• Go to Outlook, and click Outlook in the top menu bar, then preferences. • Select Signatures • Add a new signature using the '+' icon in the signatures list • Paste your copied signature into the preview box on the right hand side • Once pasted, there is a small Paste icon and a dropdown menu (you may need to scroll down in the preview box to see it). Click the dropdown, and then select 'Keep Source Formatting'. Remember, make sure to copy your signature using a browser that isn't Safari!

Important Since signatures are added on the server, they are added even if the preview add-in is not deployed or does not work. Solution: Issues with CodeTwo Email Signatures for Office 365 Add-in can be caused by several factors. Follow the links below to find a solution that works best in your environment: • • • • • • Multiple add-ins installed on the same client are incompatible with each other There are several types of Outlook add-ins, and some of them might interfere with each other. Older types of add-ins, such as COM add-ins, can be incompatible with newer types of add-ins, such as web add-ins. CodeTwo Email Signatures for Office 365 Add-in is an example of a modern web add-in and – unlike COM add-ins – it does not install any code on your machine. In rare cases, you may need to disable a COM add-in, especially if it uses custom forms, for CodeTwo Email Signatures for Office 365 Add-in to work properly. To find out which COM add-in causes the issue, you first need to disable all the COM add-ins that you installed (you don’t need to disable the add-ins that are installed by default by Microsoft, such as Microsoft Exchange Add-in) and then enable them again one by one.

Remember to restart Outlook after re-enabling each add-in and check if CodeTwo Email Signatures for Office 365 Add-in is active. Download imovie for mac i get accepted but nothing happens. To disable and re-enable a COM add-in: • In Outlook, go to File > Options > Add-ins. • In the Manage section at the bottom of the window, choose COM Add-ins and click Go ( Fig. 2. Selecting COM Add-ins.

• In the window that opens, clear (deselect) the checkboxes for the add-ins that you want to disable and click OK. 3. A list of Outlook COM add-ins. To disable an add-in, clear its checkbox. • Re-enable the disabled add-ins one by one by selecting (checking) them again and restarting Outlook each time to see if the signature preview is working. After finding out which add-in is the source of the problem, disable it whenever you want to preview your signatures. You provided a wrong URL during the add-in's installation During installation, you need to provide the address of the add-in: • - if you use the of the software • - if you use the of the software. If you use the global version of CodeTwo Email Signatures for Office 365, but provide the URL for the Office 365 Germany version (or vice versa), the add-in will not work.

To fix the problem, you need to reinstall the add-in by using the correct address. You are not able to launch the add-in (This add-in could not be started) When you start the add-in, instead of the signature preview you see the following error in the add-in pane ( Fig. 4.): ADD-IN ERROR This add-in could not be started. Close this dialog to ignore the problem or click 'Restart' to try again.

4. The signature preview does not launch. This issue might occur if Protected Mode is disabled in your Internet security settings in Windows. To solve this problem, try the following: • Launch Internet Explorer, click the Tools button and select Internet options. Tip You can also access these settings from the Windows Control Panel or by opening the Start menu, typing Internet options and pressing Enter. • Go to the Security tab and select the Internet (default) zone. • Select the Enable Protected Mode checkbox, as shown in Fig. 5. How to enable Protected Mode in the Internet zone.