Hi, I am using skype for business(corporate user) and off late i am finding issues in sharing my screen with anyone via desktop sharing. I was able to do this sharing earlier and only last 2 weeks i am facing this trouble. Also if i am logging in to any other machine with my account, i am able to do desktop sharing.

Document sharing & screen sharing are not available at this time. Can I use the meet now feature with Skype for Business for Mac? On the menu bar,.

Problem is only with my laptop. Other sharing options like Program, whiteboard, Q&A are working fine in my laptop. Only desktop sharing is not working.

I have tried with my admin helpdesk too. They have no clue on it. Any suggestions how to rectify this? Thanks in advance. Regards Ramesh.

Hi, is issue both on internal and external network(inside and outside the office)? Are you running Windows on MAC or other kind of virtual machine( on the computer with issue)?

Powerpoint,whiteboard,Q&A uses port 443, but desktop sharing and application sharing are using high ports. This can be an issue if running windows on virtual machine and has been assigned internal IP (normally range 10.0.0.x network). You could also analyze snooper log found in: C: Users User AppData Local Microsoft Office 16.0 Lync Tracing Replace User with your account ID and 16.0 with 15.0 if using older version of Office(e.g 2013 and lower). Snooper can be download from here: Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Hi, If the issue just happen on a Windows SFB client, you can also try the follow steps: 1. Delete SFB user profile and user information on Registry, for SFB 2015:%UserProfile% AppData Local Microsoft Office 15.0 Lync HKCU Software Microsoft Office 15.0 Lync sip@domain.com 2.

Also check if there is any proxy enabled on the PC. To avoid the affect of three-party software, you can perform Clean Boot to test it: Best Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com. Eason Huang TechNet Community Support. Hi, is issue both on internal and external network(inside and outside the office)? Are you running Windows on MAC or other kind of virtual machine( on the computer with issue)? Powerpoint,whiteboard,Q&A uses port 443, but desktop sharing and application sharing are using high ports.

This can be an issue if running windows on virtual machine and has been assigned internal IP (normally range 10.0.0.x network). You could also analyze snooper log found in: C: Users User AppData Local Microsoft Office 16.0 Lync Tracing Replace User with your account ID and 16.0 with 15.0 if using older version of Office(e.g 2013 and lower). Snooper can be download from here: Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Hi, If the issue just happen on a Windows SFB client, you can also try the follow steps: 1.